Msafiri Agent

Privacy Policy

Msafiri Agent is the partner app for adventure operators and tour agents who list and sell experiences on Msafiri. This policy explains what data we collect about you and your business, why we need it, what we share with travellers and authorities, and the rights you have over it.

Agent privacy
Tour operator
KYC verification
Experience listings
Booking manifests
Payout data
Guide information
Kenya Data Protection Act
GDPR
Data deletion

Data controller: IT Art Technologies
Verification: KYC required
Last updated: September 2026

16 sections · Effective 1 September 2026 · Last updated September 2026

About This PolicyWho we are, and your dual role as partner and data controller.

Information We CollectBusiness and KYC data, listing content, booking and payout records.

How We Use Your InformationOnboarding, distributing listings, paying you and meeting compliance duties.

Legal Bases for ProcessingThe lawful grounds we rely on under the Kenya DPA and GDPR.

Traveller Data You ReceiveYour obligations as an independent controller of guest data.

How We Share InformationTravellers, verification and payment partners, and legal disclosures.

Payouts, Tax & Financial RecordsHow settlement data is handled and the 7-year retention rule.

Data RetentionHow long each category is kept and what deletion actually removes.

How We Protect Your InformationSafeguards we apply and the security duties you hold.

Your Privacy Rights & ChoicesAccess, correction, deletion, portability, objection and complaints.

International Data TransfersWhere partner data is processed and the safeguards applied.

Cookies, SDKs & AnalyticsTracking technologies in the partner app and dashboard.

Automated Decision-MakingAutomated ranking, fraud and payout checks, and your right to review.

Children's PrivacyAdults only, plus your duties when minors join an experience.

Changes to This PolicyHow we version this policy and notify partners of material changes.

Contact UsHow to reach our privacy team and raise a complaint.